Terms of Service
Terms of Service
Urtopia (“we”, “us” and “our”) operates the website https://newurtopia.com/ and the Urtopia App (“Services”).
By accessing or using our Services or purchasing products from us, you agree to these Terms of Service (“Terms”).
These Terms apply to all users of our Services. If you do not agree, you may not use our Services.
We reserve the right to update or modify these Terms at any time.
1. Use of Services
You confirm that you are legally capable of entering into a binding agreement.
You may not use our Services for any unlawful purpose or in violation of applicable laws or regulations.
2. General Conditions
We reserve the right to refuse service to anyone at any time for any reason.
Your personal data is processed in accordance with our Privacy Policy:
https://newurtopia.com/pages/privacy-policy
3. Products and Availability
Products may be available in limited quantities and are subject to change without notice.
We strive to ensure that product descriptions, images, and specifications are accurate. However, minor deviations may occur and do not constitute a defect.
4. Orders and Contract Formation
By placing an order, you make a binding offer to purchase the selected products.
We reserve the right to accept or reject any order at our discretion.
You agree to provide accurate, complete, and current information for all purchases.
5. Prices and Payment
All prices are displayed at checkout and may vary depending on region and applicable taxes.
We reserve the right to change prices at any time without prior notice.
Payment must be completed before shipment.
6. Order Cancellation
Order cancellation conditions are governed by our Refund Policy:
https://newurtopia.de/pages/refund-policy
By placing an order, you acknowledge and accept these conditions.
7. Shipping
Shipping conditions, delivery times, costs, and customs information are governed by our Shipping Policy:
https://newurtopia.de/pages/shipping-and-return
8. Right of Withdrawal, Returns and Refunds
Your right of withdrawal, return conditions, and refund procedures are governed exclusively by our Refund Policy:
https://newurtopia.de/pages/refund-policy
By placing an order, you acknowledge and accept this policy.
9. Warranty (Legal Guarantee)
Your statutory consumer rights remain unaffected.
In the event of defects, you are entitled to repair or replacement in accordance with applicable law.
We reserve the right to determine the appropriate remedy within the legal framework.
10. Limitation of Liability
Nothing in these Terms shall exclude or limit liability where such limitation is not permitted by law.
To the extent permitted by law, we are not liable for indirect, incidental, or consequential damages.
11. Third-Party Services
Our Services may include links to third-party tools or services.
We are not responsible for the content, functionality, or availability of such third-party services.
12. Intellectual Property
All content on our Services, including text, images, logos, and software, is our property or licensed to us.
Any unauthorized use, reproduction, or distribution is prohibited.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Continued use of our Services after changes constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the applicable consumer protection laws of your country of residence.
15. Dispute Resolution
We aim to resolve disputes amicably.
If no agreement can be reached, disputes will be handled in accordance with applicable law.
16. Contact
Brandtalks GmbH
Werner-von-Siemens-Straße 44
76646 Bruchsal
Germany
Email: support@newurtopia.de