Customer Reviews

Based on 156 reviews
79%
(123)
18%
(28)
2%
(3)
1%
(2)
0%
(0)
U
Update P

Von der gestrigen schönen Fahrt um Fort Lauderdale!

D
Daniel Ulrich
Freue mich jetzt schon auf die nächste Tour

Erste Ausfahrt und bin begeistert. War allerdings nur flaches Terrain. Es klappert nichts und es ist wunderbar leise! Akku hatte aber nach 25 km nur noch 56% bei Stufe 2 und zwei Turboeinlagen🤔. Freue mich jetzt schon auf die nächste Tour

Wir freuen uns, dass Sie Ihre erste Ausfahrt genossen haben! Wir wünschen Ihnen viel Spaß beim Entdecken der Trails mit Ihrem neuen Bike!

T
Thomas Scholz

Jetzt erst mal eine Pause machen! 🍀

N
N v.B.

Urban Biken around FrankfurtCity

B
Bjorn Bjorn

Im Alltag ist das Urtopia ein schönes, angenehmes Bike für die Stadt. Es ist nicht zu sportlich ausgelegt und daher sehr bequem zu fahren. Wie erwähnt, sind die Verstellbarkeiten wie bei allen Designbikes begrenzt, das Rad muss also zum Körperbau passen.

Urtopia Carbon 1
Urtopia Carbon 1
Urtopia Carbon 1
Urtopia Carbon 1
Urtopia Carbon 1
Urtopia Carbon 1
Urtopia Carbon 1
Urtopia Carbon 1
Urtopia Carbon 1
Urtopia Carbon 1
Urtopia Carbon 1
Urtopia Carbon 1
Urtopia Carbon 1
Urtopia Carbon 1
Urtopia Carbon 1
Urtopia Carbon 1
Urtopia Carbon 1
Urtopia Carbon 1
Carbon Fiber

15 kg

Fast & Easy

90% Assembled

Adaptive

Torque Sensor

Range

100 Km

Phone App

iOS, Android

Anti-theft

GPS Tracking

Urtopia Carbon 1

Urtopia Carbon 1

newyear
€3.299,00
€600 OFF code on Carbon 1
SPEED600
3 Free Accessories with Green Travel Sale
(Apply in your cart automatically)
Kickstand Kickstand
Micro Fender - Carbon 1 Micro Fender
One-Year eSIM Service One-Year eSIM Service
FREE
Green Travel Sale Ends on June 4
countdownmail.com
Price goes up in:
Your order quantity has reached our stock limit
Leasing with JobRad
Financing with Klarna24 months, 0 APR
Free delivery within 4 days
Free
Shipping
14-Day
Return
2-Year
Warranty
  • Size & Fit
  • Technical Specifications
  • Support & Service
  • FAQs
Carbon Fiber

15 kg

Fast & Easy

90% Assembled

Adaptive

Torque Sensor

Range

100 Km

Phone App

iOS, Android

Anti-theft

GPS Tracking

€3.299,00€3.299,00
or as low as 465.97 €/Mo

Accessories

Rear rack - Chord
Rear rack - Chord
Rear rack - Chord
Rear rack - Chord
Rear rack - Chord
Rear rack - Chord
Rear rack - Chord
Rear rack - Chord
Rear rack - Chord
Rear rack - Chord
Rear rack - Chord
Rear rack - Chord
Rear rack - Chord
Rear rack - Chord

Rear rack - Chord

€89,00
Rear rack - Chord X
Rear rack - Chord X
Rear rack - Chord X
Rear rack - Chord X

Rear rack - Chord X

€89,00
Front rack - Chord/Chord X
Front rack - Chord/Chord X
Front rack - Chord/Chord X
Front rack - Chord/Chord X
Front rack - Chord/Chord X
Front rack - Chord/Chord X
Front rack - Chord/Chord X
Front rack - Chord/Chord X
Front rack - Chord/Chord X
Front rack - Chord/Chord X

Front rack - Chord/Chord X

€59,00
Battery - Chord/Chord X
Battery - Chord/Chord X
Battery - Chord/Chord X
Battery - Chord/Chord X
Battery - Chord/Chord X
Battery - Chord/Chord X
Battery - Chord/Chord X
Battery - Chord/Chord X
Battery - Chord/Chord X
Battery - Chord/Chord X

Battery - Chord/Chord X

€499,00
ARES Lights - Chord
ARES Lights - Chord
ARES Lights - Chord
ARES Lights - Chord
ARES Lights - Chord
ARES Lights - Chord
ARES Lights - Chord
ARES Lights - Chord
ARES Lights - Chord
ARES Lights - Chord

ARES Lights - Chord

€129,00
Rear Rack - Carbon 1
Rear Rack - Carbon 1
Rear Rack - Carbon 1
Rear Rack - Carbon 1
Rear Rack - Carbon 1
Rear Rack - Carbon 1
Rear Rack - Carbon 1
Rear Rack - Carbon 1
Rear Rack - Carbon 1
Rear Rack - Carbon 1
Rear Rack - Carbon 1
Rear Rack - Carbon 1

Rear Rack - Carbon 1

€99,00
Fenders - Carbon 1
Fenders - Carbon 1
Fenders - Carbon 1
Fenders - Carbon 1
Fenders - Carbon 1
Fenders - Carbon 1
Fenders - Carbon 1
Fenders - Carbon 1

Fenders - Carbon 1

€99,00
Micro Fender - Carbon 1
Urtopia full carbon e-bike with customized rear mudguard
Urtopia full carbon e-bike with customized front mudguard
close up on the urtopia customized mudguard
Micro Fender - Carbon 1
Urtopia full carbon e-bike with customized rear mudguard
Urtopia full carbon e-bike with customized front mudguard
close up on the urtopia customized mudguard

Micro Fender - Carbon 1

€99,00
ABUS Bordo 6000/120
ABUS Bordo 6000/120
ABUS Bordo 6000/120
ABUS Bordo 6000/120
ABUS Bordo 6000/120
ABUS Bordo 6000/120

ABUS Bordo 6000/120

€109,00
Kickstand
Kickstand
Kickstand
Kickstand

Kickstand

€35,00
Water Bottle Cage
Water Bottle Cage
Water Bottle Cage
Water Bottle Cage
Water Bottle Cage
Water Bottle Cage
Water Bottle Cage
Water Bottle Cage
Water Bottle Cage
Water Bottle Cage
Water Bottle Cage
Water Bottle Cage

Water Bottle Cage

€39,00
Extra-Comfort Saddle
Extra-Comfort Saddle
Extra-Comfort Saddle
Extra-Comfort Saddle
Extra-Comfort Saddle
Extra-Comfort Saddle
Extra-Comfort Saddle
Extra-Comfort Saddle

Extra-Comfort Saddle

€65,00
Battery - Carbon 1
Urtopia extra battery side view
Urtopia extra battery on the e-bike
Battery - Carbon 1
Battery - Carbon 1
Urtopia extra battery side view
Urtopia extra battery on the e-bike
Battery - Carbon 1

Battery - Carbon 1

€499,00
Lumos Kickstart
Lumos Kickstart
Lumos Kickstart
Lumos Kickstart
Lumos Kickstart
Lumos Kickstart
Lumos Kickstart
Lumos Kickstart
Lumos Kickstart
Lumos Kickstart
Lumos Kickstart
Lumos Kickstart

Lumos Kickstart

€199,00
One-Year eSIM Service
One-Year eSIM Service

One-Year eSIM Service

€35,00
urtopia urtopia
Du brauchst mehr Leidenschaft und mehr Empfindungen. Du willst alle deine Sinne wecken. Deshalb stellen wir dir Urtopias neue Farbe - Vanilla Sensation - vor, ein cremiges Weiß, das selbst an einem Fahrrad so lecker aussieht.

50% Lighter Than Average E-Bikes

Effortless to Carry

Full Carbon (Only 33 lbs)

Literally, an e-bike single-handedly manageable. Just a fraction of the weight compared to peer e-bikes, thanks to a full carbon body of frame, handlebar, seat post, and forks.

Feel the New Shape of Freedom

15kg

Net Weight

100+km

per charge

4levels

pedal assist

2.5hrs

Full Charge

Full
Carbon Fiber

Magnetic
Torque Sensor

Portable
Samsung Battery

TEKTRO Hydraulic
Disc Brakes

Brushless
Hub Motor

Integrated
lighting system

Carbon 1

Urban thrills obtained with elegance

Gates carbon belt drive
Cleaner, quieter and smoother
Relative maintenance free
 Last forever (rated 30.000 km )

Carbon1 is great for commuters because you’ll never get a grease mark on your nice slacks. If you enjoy quiet rides in the morning while enjoying nature and the birds’ singing, you may want to opt for a belt drive.

In the Spotlight
Tracy McGrady
NBA Hall of Famer
“Urtopia makes me fall in love with riding, and I’m sure you will too.”
Franz Loeschke
5x German champion triathlete
“Far from the steretype of traditional e-bikes, Urtopia has beautiful bodywork, just as cool as my triathlon bike.”
Max Lemke
2021 Canoeing Olympic Champion
“What sets a world champion apart is the mindset for balance and control. Urtopia has been produced with that in mind.”
Alessandro Barbero
BMX rider,3x Italian champion
“Urtopia Smartbar is fascinating! I'am amazed by how enjoyable it is.”
Ben Baller
Best Jewelers in the World
“Aside from carbon fiber and the look, the powerful Turbo mode and the smart features with comprehensive connectedness is also incredible, it’s got everything, it’s well-built…hit the beach with it”
Smash Mouth
Choice Award for Favorite Band
“It is environmental correct, it boost your range, it opens up a whole new world for me.”
<
>
“It’s incredibly fun to ride”
“One of the smartest ebike”
“Lightweight carbon fiber road e-bike with affordably-price”
“One of the lightest ebike”
“Best Electric Bike for 2022”
“Does phone tech better than some phones”

Media Buzz

Your Satisfaction, Our Priority

Buy Direct, Pay Less

Direct from Manufacturer, Lower Prices

Ride Now, Pay later

Stress-Free Monthly Billing with Klarna

Instant Chat Help

Get Expert Insights on eBike Purchasing and Flawless Experience

Test Rides Available

Make an Informed Decision with a Test Ride

After-sales service, Worldwide
We have over 20 authorized repair shops across major cities in Germany to provide reliable after-sales service for our e-bikes. Our repair partners are experts in their field and have been carefully selected and trained to provide you with quality products and services.

Simply visit one of our authorized repair shops for repairs or maintenance. We’re committed to ensuring that you have a positive experience with our e-bikes.
Find a Store
14-Day Free Return
Free return of unused products within 14 days of delivery.
Learn more
2-Year Warranty
All Urtopia bikes are covered under our 2-year Limited Warranty for the owner against all manufacturing defects.
Learn more

Lease an Urtopia

We offer you the opportunity to get your dream bike at low monthly leasing rates through various leasing providers, such as Jobrad and mein-dienstrad.

Effortless to Carry

Full Carbon (Only 33 lbs)

Literally, an e-bike single-handedly manageable. Just a fraction of the weight compared to peer e-bikes, thanks to a full carbon body of frame, handlebar, seat post, and forks.

Range Up to

100 km

Belt Lifespan

30,000 km

Full Charge

2.5 hrs

Book a test ride
Smart & Fun
Called by many and arguably the Tesla of E-Bikes, Urtopia Carbon One demonstrates how far smartness can go. Thumbprint wakeup, voice control, real-time location, and Bluetooth speaker, are only among many features awaiting exploration.
Watch video
Smart Connection
Called by many and arguably the Tesla of E-Bikes, Urtopia Carbon One demonstrates how far smartness can go. Thumbprint wakeup, voice control, real-time location, and Bluetooth speaker, are only among many features awaiting exploration.
Watch video

Music All the Way

Bluetooth 
Speaker

Treasure Hunt

Turn by Turn
Navigation

Ride for Pride

Keep All Stats
to Share

Users Like You, Worldwide
Karina Schwirtlich “it is much easier to use :) Going uphill is so much easier, I could even read a book while doing this.”
Rex Peters “I got 4 other brands and I still learning the Urtopia but so far my favorite e-bike . Look how far technology has come so fast . Happy and safe riding.”
v.wrightfitness “The smoothest riding e-bike I have tried! Thank you.”
Chris “Outstanding performance. I love this bike.”
Rino Folisi “Finally Endlich vereint.”

Get inspired by more Urtopia riders' stories

Join our community

Smartest E-Bike Ever

Anti-Glare LED
Gamepad Controls
Quiet Motor
Smart App
Removable Battery
Modular Rear Light
20 Lux Headlight
Gearing
Torque Sensor

Specs

Smart

Smartbar features

Voice control, fingerprint unlock, LED dot-matrix display

Connectivity

eSIM with 4G, Bluetooth & WiFi

IoT sensors

accelerometer, gyroscope & torque

App

iOS & Android

Power

Motor

Customized rear hub, 36 V 250 W (rated), 35 N⋅m

Speed modes

Pedal, Eco, Comfort, Sport, Turbo 

Top speed (assisted)

20 mph

Range

25~60 miles

Removable battery

9.8 Ah 352.8 Wh Samsung Li-ion, 2.5-hr quick charge

General

Weight

15 kg minimum

Load-bearing capacity

Max. 240 lbs.

Sizes 

Medium, Large (see Size Guide)

Body material

Carbon fiber (frame, fork, handlebar, seatpost)

Brakes

Front & rear dual-piston hydraulic disc

Transmission

Gates Carbon Drive™ CDN™ belt (up to 19,000 miles)

Integrated lights

StVZO headlight; Advanced Rear Early-indication System (ARES)

Wheels

700C (ISO 622 mm BSD), inner rim 19 mm

Tires

Kenda Kwest 700x35C (35 mm / 1.4”) (30~45 mm compatible)

What’s in the Box

Urtopia Carbon one

Front Wheel, Frame, Seatpost, saddle, Pedals

Removable battery

Battery, Charger, Battery key

Frame (accessory) bag

4mm Allen wrench, 15mm combination wrench, front-wheel quick-release device

90% assembly
Delight in the convenience of our 90% pre-assembled e-bike package, making assembly a breeze!

Customer Reviews

Based on 156 reviews
79%
(123)
18%
(28)
2%
(3)
1%
(2)
0%
(0)
U
Update P

Von der gestrigen schönen Fahrt um Fort Lauderdale!

D
Daniel Ulrich
Freue mich jetzt schon auf die nächste Tour

Erste Ausfahrt und bin begeistert. War allerdings nur flaches Terrain. Es klappert nichts und es ist wunderbar leise! Akku hatte aber nach 25 km nur noch 56% bei Stufe 2 und zwei Turboeinlagen🤔. Freue mich jetzt schon auf die nächste Tour

Wir freuen uns, dass Sie Ihre erste Ausfahrt genossen haben! Wir wünschen Ihnen viel Spaß beim Entdecken der Trails mit Ihrem neuen Bike!

T
Thomas Scholz

Jetzt erst mal eine Pause machen! 🍀

N
N v.B.

Urban Biken around FrankfurtCity

B
Bjorn Bjorn

Im Alltag ist das Urtopia ein schönes, angenehmes Bike für die Stadt. Es ist nicht zu sportlich ausgelegt und daher sehr bequem zu fahren. Wie erwähnt, sind die Verstellbarkeiten wie bei allen Designbikes begrenzt, das Rad muss also zum Körperbau passen.

FAQ

Tutorials

CARE

Size & Fit

A. Standover height

800 mm

B. Adjustable seat range

60 mm

C. Handlebar grips height

1010 mm

D. Seat tube length

460 mm

E. Wheelbase

1080 mm

F. Overall length

1810 mm

G. Wheel diameter

690 mm

H. Top tube length (effective)

580 mm

I. Head tube length

170 mm

J. Headset height

100 mm

Technical Specifications

Smart

Smartbar features

Voice control, fingerprint unlock, LED dot-matrix display

Connectivity

eSIM with 4G, Bluetooth & WiFi

IoT sensors

Accelerometer, gyroscope, torque

App

iOS & Android

Power

Motor

Customized rear hub, 36 V 250 W (rated), 35 N⋅m

Speed modes

Pedal, Eco, Comfort, Sport, Turbo

Top speed (assisted)

16 mph (25 km/h)

Range

25~60 miles (40~100 km)

Removable battery

9.8 Ah 352.8 Wh Samsung Li-ion, 2.5-hr quick charge

General

Weight

33 lbs. (15 kg) minimum

Payload Capacity

Max. 240 lbs. (110 kg)

Size

Medium, Large (see Size Guide)

Body material

Carbon fiber (frame, fork, handlebar, seatpost)

Brakes

Front & rear dual-piston hydraulic disc

Transmission

Gates Carbon Drive™ CDN™ belt (up to 30,000 km)

Integrated lights

StVZO headlight; Advanced Rear Early-indication System (ARES)

Wheels

700C (ISO 622 mm BSD), inner rim 19 mm

Tires

Kenda Kwest 700x35C (35 mm / 1.4”) (30~45 mm compatible)

What’s in the Box

Urtopia Carbon one

Front Wheel, Frame, Seatpost, saddle, Pedals

Removable battery

Battery, Charger, Battery key

Frame (accessory) bag

4mm Allen wrench, 15mm combination wrench, front-wheel quick-release device

Urtopia Caring

Customer-Centric

2-Year Warranty

All Urtopia bikes are covered under our 2-year Limited Warranty for the owner against all manufacturing defects.

Easy to Claim Process

Contact care@newurtopia.com for warranty claims

14-Day Free Return

Free return of unused products within 14 days of delivery.

Favorable Shipping Fees

Free shipping for defective-on-arrivals, and lower fees for returns/replacements.

Authorised Service Providers

We have over 20 authorized repair shops across major cities in Germany to provide reliable after-sales service for our e-bikes. Our repair partners are experts in their field and have been carefully selected and trained to provide you with quality products and services. Simply visit one of our authorized repair shops for repairs or maintenance. We’re committed to ensuring that you have a positive experience with our e-bikes.

Find stores

Urtopia Care

Tutorials & FAQs

Our comprehensive online resources include detailed instruction, troubleshooting videos with step-by-step teaching, and FAQ to address your concerns.

Help with my bike

Something not right with your bike? We’ll guide you step by step to resolve the issue.

Talk to Us

Our expert service representatives can effectively identify and solve uncommon issues to ensure your satisfaction.

Video Calls

Connect with our friendly technical team in real-time via Zoom for patient, expert guidance on any issue.

Support info

FAQs

Urtopia Carbon 1 FAQs
Why Choose Urtopia?
At Urtopia, we are passionate about creating the ultimate riding experience for our customers. Our focus on technology and design sets us apart from other brands, and we pride ourselves on providing exceptional customer service and support.

Our products are unique and innovative, featuring materials like carbon fiber and manufacturing processes like liquid forging that give our bikes a high-tech, futuristic look. When you ride an Urtopia ebike, you’ll be the coolest one in the street.

But we’re not just about looks - our bikes are the smartest ebikes on the market, thanks to our cutting-edge algorithms and control technology. Our bikes are equipped with GPS, torque, speed, gyroscope, etc. All of these sensors work together and under our intelligent algorithms to provide a seamless and intelligent riding experience, with features like theft prevention, bike finding, and user community, as well as smart online repair and maintenance services.

We believe in providing exceptional customer service and support. Our internal aftersales service team includes English and German-speaking customer service representatives and technical support personnel. We strive to respond to user requests within 24 hours, diagnose and develop solutions to problems, and provide personalized and attentive support to our customers.

In the United States and Germany, we work with partners to build aftersales centers, manage spare parts, and provide in-store repairs and maintenance services in over 20 stores in the US and over 30 stores in Germany. Our goal is to provide our customers with the best possible riding experience and to be there for them every step of the way. Choose Urtopia and join us on the ride of a lifetime!
What are the height and weight limits for riders in Carbon 1?
Our full carbon ebike is designed for cyclists with a height range from 170cm - 195cm, the maximal weight bearing is 110kg.
What does ‘Full Carbon Fiber’ mean?
The frame, fork, seatpost and handlebar are all made of carbon fiber, making the Urtopia a super lightweight 15 kg e-bike. An average girl can carry it upstairs without much effort! You can easily put Urtopia in your bike rack on your car and carry to any places by yourself.
What accessories are included in the bike box?
It included the Front wheel, 90% assemble bike frame, seatpost & saddle, charger, removable battery, pedals, Frame bag also double as the tools and spare parts bag, battery key.

In the frame bag it contains every thing you need to assemble the bike: #4 Allen key, Front wheel quick release device, 15 mm wrench and some spare parts.
How do I assemble it when I receive it? How long does it take?
How long does it take to charge the battery? How many miles will it last?
2.5 hours. Based on lab testing, our ebikes are capable of lasting up to 100km in perfect conditions on a single charge. Actual results will vary depending on weight, weather, terrain, mode, riding habits and battery care.
How does our aftersales service work?
At Urtopia, we believe that providing excellent customer service is essential. That’s why we have developed a simple and effective workflow through our CARE program that can help you in many ways.

Using CARE is straightforward and easy. You can submit your requests through any channel, such as email, live chat, or filling out a form on our website. Our experts will contact you within 24 hours and provide you with a range of support and services, through various channels, including email, live chat, phone, and video call. If you need hands-on support, we can guide you to the nearest authorized repair shop for assistance.

To ensure that you stay informed throughout the process, we have an after-sales service tracking system that allows you to check the progress and expected completion time of your case at any time.

We understand that encountering issues with your bike can be frustrating and can disrupt your daily routine. Our CARE program is designed to make your experience with Urtopia as seamless and stress-free as possible. We are committed to providing excellent customer service and support, and we genuinely care about your satisfaction.

In summary, the CARE program is a simple and effective workflow that can help you get the support and services you need quickly and efficiently. We are here to provide you with comprehensive, aware, responsive, and effective (C.A.R.E.) support and ensure that you have a positive experience with Urtopia.