Urtopia Carbon E-Bike
Urtopia Carbon E-Bike
Urtopia Carbon E-Bike
Urtopia Carbon E-Bike
Urtopia Carbon E-Bike
Urtopia Carbon E-Bike
Urtopia Carbon E-Bike
Urtopia Carbon E-Bike
Urtopia Carbon E-Bike
Urtopia Carbon E-Bike
Urtopia Carbon E-Bike
Urtopia Carbon E-Bike
Urtopia Carbon E-Bike
Urtopia Carbon E-Bike
Urtopia Carbon E-Bike
Urtopia Carbon E-Bike
Urtopia Carbon E-Bike
Urtopia Carbon E-Bike
Urtopia Carbon E-Bike
Urtopia Carbon E-Bike
Urtopia Carbon E-Bike
Urtopia Carbon E-Bike
Carbon Fiber
Only 33 lbs.
(15 kg)
Smartbar
AI Voice Control,
Bluetooth, Wifi&4G Modules
Matrix Display
Smooth
Torque Sensor
Carbon Drive™ belt
Anti-Theft
Gyroscope
GPS Tracking

Urtopia Carbon E-Bike

€3.299,00
Free Shipping from local warehouse within 3-5 business days.
The sooner you order, the sonner you ride.
Free Shipping
14-Day Fress Return
2-Year Waranty
Arrive 90% Assembled

Accessories

Kickstand
Kickstand
Kickstand
Kickstand

Kickstand

€35,00

€35,00
Select
Urtopia Customized Mudguards
Urtopia full carbon e-bike with customized rear mudguard
Urtopia full carbon e-bike with customized front mudguard
close up on the urtopia customized mudguard
Urtopia Customized Mudguards
Urtopia full carbon e-bike with customized rear mudguard
Urtopia full carbon e-bike with customized front mudguard
close up on the urtopia customized mudguard

Customized Mudguards

€99,00

€99,00
Select
Water Bottle Cage
Water Bottle Cage
Water Bottle Cage
Water Bottle Cage
Water Bottle Cage
Water Bottle Cage
Water Bottle Cage
Water Bottle Cage
Water Bottle Cage
Water Bottle Cage
Water Bottle Cage
Water Bottle Cage

Water Bottle Cage

€39,00

€39,00
Select
Total: €0,00
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Additional information
Current e-bike orders:DE version only delivers to Contiguous DE.
E-Bike:
Size: Medium
Style: Sirius
Accessories:
Product detail
€0,00
or as low as
€569,56/month

Easy Payment

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

Additional information

Current e-bike orders:DE version only delivers to Contiguous DE.

Features

Full Carbon

ONLY
33 lbs.(15 KG)

Made of full carbon fiber, Urtopia E-Bike is crazily light at only 15 kg, easily carried around just like a road bike.

Features

Full Carbon

Made of full carbon fiber, Urtopia E-Bike is crazily light at only 15 kg, easily carried around just like a road bike.

ONLY
33 lbs.(15 KG)

Smarter than Ever

At Urtopia, we emphasize connection and interaction. That’s why we built the Smartbar. Now you can use your finger to wake up your e-bike, your voice to talk to it, and GPS for real-time navigation.

Anti-theft GPS
Voice Control
Built-in Navigation
OTA Update
Fingerprint Unlock

Smarter than Ever

Anti-theft
GPS
Voice
Control
OTA
Update
Built-in
Navigation
Fingerprint
Unlock

At Urtopia, we emphasize connection and interaction. That’s why we built the Smartbar. Now you can use your finger to wake up your e-bike, your voice to talk to it, and GPS for real-time navigation.

About Everything

About
Everything

ARES lights
Position Light
A bright red light warns drivers and riders of the Urtopia rider up front.
Projection Lights
Each is a turn-indicator that casts a signal on the ground at a click of the rider.
Removable Battery
Capacity: 360 Wh
Full charge: 2.5 hrs
Range: 62 miles(100 km) max
Choosing only premium materials and top-line suppliers, the Urtopia removable battery is built on Samsung Li-ion cells and secured against harsh outdoor environments.
Torque Sensor
Instant response
Unlike jerky and tardy power assistance actuated by cadence/speed sensing, torque sensor samples pedaling almost real-time, and adjusts output power optimally to achieve a highly-satisfying riding experience.
Gates® Carbon Drive™
30,000 km
Maintenance-free
Proven to be 3-5 times more durable than a traditional chain drive, Gates Carbon belt drive lasts up to 30,000 km without your ever having to deal with clunky and messy chains.
Motor
Lightweight but powerful
With 250 W rated power and 35 N·m torque, Urtopia's auto-adaptive motor technology puts out ample assistance for either steep-slope climbing or high-speed cruising, while proprietary clutching renders it resistance-free in Pedal Mode.
Puncture-Resistant Tires
Stay out of trouble
Enjoy the ride without the threat of deflation.
Hydraulic Disc Brakes
Enormous stopping power
Let you stop with confident, no more fare of speed, all come from the brake that can give you smooth but powerful stopping experience.
Ride is a Game
Gaming with Urtopia App. Record your stats, connect with the rest of Urtopia family, and make your ride just like a game. You keep breaking through, and every bit of your effort deserves a faithful record. Along with smart functions such as anti-theft, tracking and navigation, the app makes your journey with Urtopia safe, fun and motivating.

Ride is a Game

Gaming with Urtopia App. Record yourself, check the latest Urtopia story. Make your riding just like a Game and you are the one always breakthrough yourself. Also it consists of many smart functions such as anti-theft tracking, navigation etc. All in all, they make your journey with Urtopia always fun and motivating.

Specification

Specifica

Size Guide

Medium(cm)Large(cm)
Recomm. rider height170~185
(5’7’’~6’1’’)
180~195
(5’11’’~6’5’’)
A. Standover height8084
B. Seat height (to ground)92~9896~102
C. Handlebar grips height101102
D. Handlebar width6969
E. Crank length1717
F. Overall length181185
G. Wheel diameter6969
H. Seat height (to seat tube)19~2519~25
I. Handlebar diameter (outer)2.222.22

Specs

Smart

Smartbar features

Voice control, fingerprint unlock, LED dot-matrix display

Connectivity

eSIM with 4G, Bluetooth & WiFi

IoT sensors

Accelerometer, gyroscope, torque

App

iOS & Android

Power

Motor

Customized rear hub, 36 V 250 W (rated), 35 N⋅m

Speed modes

Pedal, Eco, Comfort, Sport, Turbo 

Top speed (assisted)

20 mph (32 km/h), US version; 16 mph (25 km/h), DE version

Range

25~62 miles (40~100 km) 

Removable battery

360 Wh Samsung Li-ion, 2.5-hr quick charge

General

Weight

33 lbs. (15 kg) minimum

Payload capacity

Max. 240 lbs. (110 kg)

Sizes 

Medium, Large (see Size Guide)

Body material

Carbon fiber (frame, fork, handlebar, seatpost)

Brakes

Front & rear dual-piston hydraulic disc

Transmission

Gates Carbon Drive™ CDN™ belt (up to 30,000 km)

Integrated lights

StVZO headlight; Advanced Rear Early-indication System (ARES)

Wheels

700C (ISO 622 mm BSD), inner rim 19 mm

Tires

Kenda Kwest 700x35C (35 mm / 1.4”) (30~45 mm compatible)

Specs

Smart

Smartbar features

Voice control, fingerprint unlock, LED dot-matrix display

Connectivity

eSIM with 4G, Bluetooth & WiFi

IoT sensors

accelerometer, gyroscope, torque

App

iOS & Android

Power

Motor

Customized rear hub, 36 V 250 W (rated), 35 N⋅m

Speed modes

Pedal, Eco, Comfort, Sport, Turbo 

Top speed (assisted)

20 mph (32 km/h), US version; 16 mph (25 km/h), DE version

Range

25~62 miles (40~100 km) 

Removable battery

360 Wh Samsung Li-ion, 2.5-hr quick charge

General

Weight

33 lbs. (15 kg) minimum

Payload capacity

Max. 240 lbs. (110 kg)

Sizes 

Medium, Large (see Size Guide)

Body material

Carbon fiber (frame, fork, handlebar, seatpost)

Brakes

Front & rear dual-piston hydraulic disc

Transmission

Gates Carbon Drive™ CDN™ belt (up to 30,000 km)

Integrated lights

StVZO headlight; Advanced Rear Early-indication System (ARES)

Wheels

700C (ISO 622 mm BSD), inner rim 19 mm

Tires

Kenda Kwest 700x35C (35 mm / 1.4”) (30~45 mm compatible)

Professional Reviews

Professional Reviews

Customer Reviews

Based on 76 reviews
79%
(60)
18%
(14)
1%
(1)
1%
(1)
0%
(0)
A
Alan Marshall

I’ve been reading these posts for months, with interest. Many of you have reported a great experience with your new Urtopia bike. Others have reported missing or damaged parts, scratches on the bike, problems updating the firmware, incorrect crank arm length, and on.
I live near Toronto, and my bike arrived this past Tuesday. Because of work, I wasn’t able to assemble it until this morning (Friday), My experience, so far:
1) The “box” was delivered in relative good condition. The contents, as far as I can tell, are in perfect condition. All components were present as advertised.
2) Assembly was uneventful, and took maybe 30 minutes as outlined in the assembly video in the app and on the website.
3) As shipped, the firmware version was 1.47. I created a mobile hot spot on my phone (based on prior posts here) and connected to the bike by bluetooth. The smartbar firmware upgraded to 1.50 and I registered my “unlock” thumbprint.
4) The bike size is medium. I’m 5”11”, and I have the seat up to a height 3/4” short of maximum height. This height is perfect for me, with a bit to spare.
I have ridden the bike about a mile (I know, short sample size). For the record, I had never even seen an e-bike before let alone ridden one. The sensation of the electric assist, even at level one, feels a bit … weird, but is distinctively present. The “odometer” on my other bike has somewhere in the vicinity of 40,000 km +/- 10,000 km on it. I’ll still ride it (I think), but Urtopia has definitely provided a great bike. The delay in delivery is completely understandable given the extraordinary circumstances. So far, so good.

Update: I now have ridden the bike for a couple of hours. My sons (ages 23, and twins 21) have ridden too. Universal verdict ... Wow!! I live in an area that is relatively flat. In Turbo Mode, I can cruise at 32 km/h with light pressure on the pedals. I usually use Mode 1 to get "a bit" of exercise. I can't comment on the phone app as I don't carry a phone with me. Never have.
However, the smartbar and thumb buttons work flawlessly. Voice control, fingerprint unlock, lights, signal lights, power off. The brakes are strong out of the box and probably will get better. The "look" of the bike is a bit stunning as the design is unique. For security, I purchased a LOUD motion sensor with remote, and a U-shaped fingerprint kryptonite lock to augment the bike's security features. This is a bike that WILL get stolen without precautions, unlike my other bike (I couldn't give it away!! lol). Maybe tomorrow the battery will conk out and the seat will fall off.
As for tonight, I'm a happy guy.

J
J.
Endlich angekommen

Nach langer Wartzezeit kam gestern endlich das Bike in Düsseldorf / Germany an. Unboxing war einfach, Zusammenbau top erklärt (besser in die Anleitung schauen, als das Youtube-Video) und zügig erledigt. Nötiges Werkzeug ist dabei. Einrichtung hat auch ganz gut geklappt, kleine Schwierigkeiten etwa bei Einlesen des Daumenabdrucks waren schnell gelöst.
Erstes Fahren hat Spaß gemacht. Die Federung fehlt dann doch ein wenig, die fehlenden Gänge hingegen gar nicht dank des Motors. Irgendetwas klappert, aber das werde ich schon noch finden. Ansonsten warte ich jetzt noch auf das Zubehör, das getrennt aus China kommt. Wäre schön gewesen, es direkt dabei zu haben.

Alles in allem bin ich froh, dass das Rad dann doch angekommen ist. Ich hatte zwischenzeitlich meine Zweifel, nachdem der Auslieferungstermin immer wieder verschoben wurde. Ich hatte zwei Räder bestellt, angekommen ist erst mal nur eins. Aber das andere soll auch bereits unterwegs sein. Wird schon. Auf jeden Fall ein guter Kauf. Sieht echt gut aus und macht einen sehr wertigen Eindruck. Viel Spaß Euch allen mit dem Rad!

K
Kelley Butler

I installed the fenders and kickstand. Does this look right?

P
Pierre Braun

Heute ist es mir auch passiert in einer Steigung .
Kompletter Ausfall hatte leider kein Schlüssel dabei um Akku auszubauen also zu Fuss 2 km bergauf.
Also unbedingt immer Schlüssel mitnehmen . Akku raus und wieder eisetzen und alles in Ordnung

Das Firmware Update nächsten Monat soll das Problem beheben. Bis dahin besser nicht den Schlüssel vergessen!

C
Craig.M.B

I had an initial issue with my control unit. After setup and working fine it stopped turning on.No power.
I reached out to Urtopia Service and they responded right away. After some back and forth with emails we scheduled a Zoom meeting. We were able to
troubleshoot the problem and get working. After we got power back we updated the firmware and everything is working well now.
Thanks Urtopia services. Great response and help.

FAQ

97% of the customers can be assembled in about 15 minutes, very easy!

Here is the video
https://www.youtube.com/watch?v=emEmziCSLPQ&list=PLEmHoqEXpfm8rfKg6pZhPtgT2ycj_UAVN&index=2.
We have researched the entire e-bike market and we found that 73% of e-bike damage problems occur in the shipping process. Therefore, we attach great importance to the matter of packaging. The cost of the final version of the packaging is the most expensive in the industry, but also spent a lot of our efforts.

Our CEO visited more than 300 cardboard suppliers when deciding on the outer packaging cardboard.

As well as with designers and technicians, it took 2 months to design the internal partition structure of the carton, in order to make e-bike in the process of transport, to have a better fix.
2.5 hours. Based on lab testing, our ebikes are capable of lasting up to 62 miles in perfect conditions on a single charge. Actual results will vary depending on weight, weather, terrain, mode, riding habits and battery care.
OTA is known as "Over-The-Air", which is an over-the-air download technology. It was widely used in the cell phone industry in the early days, ending the complicated operation of connecting to a computer, downloading software, and then installing updates for cell phone software upgrades.

In recent years, with the continuous development of automotive Internet connection technology, automotive OTA has also become a buzzword in the industry. Remote upgrading of cars through OTA technology can not only continuously improve terminal functions and services for vehicles, allowing owners to have a more convenient and smarter car experience, but can also be used to quickly fix vulnerabilities and help implement car recalls. It is gradually becoming an important measure for companies to solve problems with their software and hardware systems.

Tesla launched Modes S using OTA technology . The update range involves human-computer interaction, automatic driving, power battery system and other modules, when Tesla can complete the key card vulnerability, improve the range, increase the maximum speed, improve the ride comfort, etc. through OTA, so that the car's function iteration is more flexible and convenient.

And in the e-bike field, Urtopia is the first technology-based e-bike that applies OTA technology.For example, the previous Urtopia did not have navigation, but now all Urtopias have navigation.

It means that you spend money once to buy Urtopia, buy a unique e-bike that will be infinitely updated with more features in the future, which is worth more than buying any brand and maximizes your investment!
The design was spent more than half a year. This is a crazy structure, but the quality is important. Urtopia Carbon eBike has passed 35% more than the regular BS EN 14766 standard. 165 kg load was applied 100 K times at 3 Hz frequency, Urtopia frame and handlebar passed the really crazy testing conditions. Here is the testing video. The frame was tested under extreme conditions https://www.youtube.com/watch?v=UohkQbMIG3A

As you can see,Urtopia carbon fiber both design and functionality are extraordinary, are independently designed and made, we do not do ordinary products, we only create unique, this is the meaning of Urtopia birth, and why we choose the field of technology and intelligence, rather than follow others to make ordinary e-bike.
It included the Front wheel, 90% assemble bike frame, seatpost & saddle, charger, removable battery, pedals, Frame bag also double as the tools and spare parts bag, battery key. 

In the frame bag it contains every thing you need to assemble the bike:  #4 Allen key, Front wheel quick release device, 15 mm wrench and some spare parts.
Yes. Any bike is required to be locked with a physical lock.

Our Ebikes are less likely to be stolen because we have trigger alarms GPS tracking. If it does get stolen, the thief can't use the electricity because they don't have fingerprints, and as long as the car has electricity, you can see your bike's location through the app.

But that doesn't mean Urtopia doesn't need to buy a physical lock to lock.

Here are 3 stories of customers who got their stolen Urtopia back through the app: https://newurtopia.com/blogs/blog/the-smartest-e-bike-youll-never-lose
The headlight conforms to the German Road Traffic Licensing Regulations (StVZO). For the bike rear, we have our proprietary safety lights array ARES (Advanced Rear Early-indication System), which is composed of a red position light, an mmWave radar, and two projection lights to indicate turn directions.
Our eBike is designed for cyclists with a height range from 5’7’’-6’5’’ , the maximal weight bearing is 240 Ibs(110 kg).
You can easily switch between the five power modes (Pedal, Eco, Comfort, Sport and Turbo) with one click or voice control. Turbo mode allows you to ride comfortably with little effort in each pedalling. To conform to the laws of different countries, two versions of speed modes (25 km/h for European version and 32 km/h for US version) are available.
In fact, our 250 W motor is customized motor, and considering our e-bike weight is really light, the power of the e-bike will be beyond your expectation

Here are some of the reasons why we didn't choose 750 w over 250 w.

First of all, 750 w motor is heavy, which makes the eBike harder to ride when it runs out of power. Our motor is a customized motor which fits our purposes of the e-bike best. One of the most distinctive features of our eBike is that it is extremely light, 250 w is just sufficient for our eBike and it makes it easy to ride with or without power assistance.

Smaller motor also requires smaller battery. Our battery is 360 wh and only weighs 3 kg, you can easily take it out and charge it wherever you want.
Urtopia e-bike is designed for urban commute and leisure riding and and not a gravel/mountain bike. Different ebikes in the world are designed for different usage scenarios and choose the specs that are more suitable for that scenario. urtopia e-bike is designed for urban commute and leisure riding and and not a gravel/mountain bike.

As you know, the most important feature of our bikes is that they are light. A mid-mounted motor is heavy and the frame can be very bulky at the bottom bracket.

On the other hand, the rear motor is not only lightweight, but also maintains aesthetics and performance.The rear motor also has better maneuverability than the front motor, giving you a silky smooth ride.

That's why many customers decide to place an order without even touching our bikes offline, and are surprised by the smooth riding experience after receiving the bike!

Our team developed unique algorithms that make our rear hub motor's riding experience comparable to that of a mid-mounted motor. This is the reason why many people still like Urtopia very much after they ride it.

Urtopia is a technology-based company . We do not do ordinary e-bike, whether it is the design, or the manufacture of accessories. As you can see, we spend money on design, doing innovation, not choosing the public mill inside the factory, but independent development, independent creation, independent design, even though this thought has higher costs and risks, this is the difference between Urtopia and other e-bike.
Urtopia is equipped with a front and rear hydraulic disc brake system, which are more reliable than rim brakes, or v-brakes, providing a faster and safer riding experience.

The cost is also more expensive, but we think the brake is also a very important part of the electric bicycle, which affects the safety of customers, so we think it is very necessary even if it is more expensive.
Simple maintenance: The most troublesome part of a variable-speed bike is the entire complex drivetrain, from the rear derailleur to the flywheel, which is a pain to clean. And there are very few cases of dropped chains, and the entire drivetrain will not be crippled by a mistake in one part of the shifting system.

Lighter: With less shifting system, the bike will be much lighter, which is the biggest feature of the Urtopia.

Simpler riding: The simple construction allows you to think less, you just have to focus on pedaling, and you don't have to worry about shifting or anything else at all.

Minimalist style: Single speed bikes can be designed in a minimalist style, and this style of bike looks very clean and crisp. The simpler shape is also our Urtopia design philosophy.

On the other hand, the performance of the single speed is much higher than the shifting, which can give you a more silky smooth riding experience, which is also praised by very many customers. Shifting really makes it more complicated . We have smart bars to handle all the problems without shifting.

We have 4 different speeds that are controlled through the Smartbar, so we don't need gears in terms of speed changes. Our e-bikes are very light so you don't have to make as much effort to get the bike to climb, and with power assist it's even easier. Unlike other e-bike clutches, Urtopia's built-in clutch adds mechanical damping when the power is off, allowing you to ride our e-bike like a traditional bike without adding extra effort. That means it's not difficult to ride when the battery runs out.

Single speed without gears is a perfect fitness bike . If you need to exercise , this is the most suitable for your e-bike!
Urtopia is made of full carbon fibre, including the frame, handlebar, forks, and seatpost. This material absorbs vibrations effectively.

In addition, Urtopia e-bike is designed for urban commute and not a gravel/mountain bike. So we think it meets the needs for suspension for most urban scenarios.
The frame, fork, seatpost and handlebar are all made of carbon fiber, making the Urtopia a super lightweight 15 kg e-bike. An average girl can carry it upstairs without much effort! You can easily put Urtopia in your bike rack on your car and carry to any places by yourself.
The biggest difference in Urtopia is that it's a smart e-bike, like a Tesla inside an electric car. So, in the future, Urtopia will continue to add new features that, the times will continue to update progress. Urtopia is doing a great thing now.

Urtopia was born to break the limitations of the traditional e-bike, can be better with the place we live, we are the leader of the times, not followers!

Buying Urtopia allows you to maximize your investment!
Yes,
Step 1: Login to your Urtopia account on Urtopia APP.
Step 2: Click on "Mine" in the bottom right corner of the menu bar.
Step 3: Click on "Volume level" (don't forget to turn on the Bluetooth before and connect it with your Urtopia)
Step 4: Choose the volume level you like.
Here is the video introduce basic functions of the app https://www.youtube.com/watch?v=ETGmFtHNAvk
Unfortunately, it is not available now. But it will be updated in OTA in the future.

OTA makes Urtopia more than just an ordinary electric bike. Urtopia is not just what you see now. It is innovative art with unlimited potential.

FAQ

Tutorials

CARE

Customer Reviews

Based on 76 reviews
79%
(60)
18%
(14)
1%
(1)
1%
(1)
0%
(0)
A
Alan Marshall

I’ve been reading these posts for months, with interest. Many of you have reported a great experience with your new Urtopia bike. Others have reported missing or damaged parts, scratches on the bike, problems updating the firmware, incorrect crank arm length, and on.
I live near Toronto, and my bike arrived this past Tuesday. Because of work, I wasn’t able to assemble it until this morning (Friday), My experience, so far:
1) The “box” was delivered in relative good condition. The contents, as far as I can tell, are in perfect condition. All components were present as advertised.
2) Assembly was uneventful, and took maybe 30 minutes as outlined in the assembly video in the app and on the website.
3) As shipped, the firmware version was 1.47. I created a mobile hot spot on my phone (based on prior posts here) and connected to the bike by bluetooth. The smartbar firmware upgraded to 1.50 and I registered my “unlock” thumbprint.
4) The bike size is medium. I’m 5”11”, and I have the seat up to a height 3/4” short of maximum height. This height is perfect for me, with a bit to spare.
I have ridden the bike about a mile (I know, short sample size). For the record, I had never even seen an e-bike before let alone ridden one. The sensation of the electric assist, even at level one, feels a bit … weird, but is distinctively present. The “odometer” on my other bike has somewhere in the vicinity of 40,000 km +/- 10,000 km on it. I’ll still ride it (I think), but Urtopia has definitely provided a great bike. The delay in delivery is completely understandable given the extraordinary circumstances. So far, so good.

Update: I now have ridden the bike for a couple of hours. My sons (ages 23, and twins 21) have ridden too. Universal verdict ... Wow!! I live in an area that is relatively flat. In Turbo Mode, I can cruise at 32 km/h with light pressure on the pedals. I usually use Mode 1 to get "a bit" of exercise. I can't comment on the phone app as I don't carry a phone with me. Never have.
However, the smartbar and thumb buttons work flawlessly. Voice control, fingerprint unlock, lights, signal lights, power off. The brakes are strong out of the box and probably will get better. The "look" of the bike is a bit stunning as the design is unique. For security, I purchased a LOUD motion sensor with remote, and a U-shaped fingerprint kryptonite lock to augment the bike's security features. This is a bike that WILL get stolen without precautions, unlike my other bike (I couldn't give it away!! lol). Maybe tomorrow the battery will conk out and the seat will fall off.
As for tonight, I'm a happy guy.

J
J.
Endlich angekommen

Nach langer Wartzezeit kam gestern endlich das Bike in Düsseldorf / Germany an. Unboxing war einfach, Zusammenbau top erklärt (besser in die Anleitung schauen, als das Youtube-Video) und zügig erledigt. Nötiges Werkzeug ist dabei. Einrichtung hat auch ganz gut geklappt, kleine Schwierigkeiten etwa bei Einlesen des Daumenabdrucks waren schnell gelöst.
Erstes Fahren hat Spaß gemacht. Die Federung fehlt dann doch ein wenig, die fehlenden Gänge hingegen gar nicht dank des Motors. Irgendetwas klappert, aber das werde ich schon noch finden. Ansonsten warte ich jetzt noch auf das Zubehör, das getrennt aus China kommt. Wäre schön gewesen, es direkt dabei zu haben.

Alles in allem bin ich froh, dass das Rad dann doch angekommen ist. Ich hatte zwischenzeitlich meine Zweifel, nachdem der Auslieferungstermin immer wieder verschoben wurde. Ich hatte zwei Räder bestellt, angekommen ist erst mal nur eins. Aber das andere soll auch bereits unterwegs sein. Wird schon. Auf jeden Fall ein guter Kauf. Sieht echt gut aus und macht einen sehr wertigen Eindruck. Viel Spaß Euch allen mit dem Rad!

K
Kelley Butler

I installed the fenders and kickstand. Does this look right?

P
Pierre Braun

Heute ist es mir auch passiert in einer Steigung .
Kompletter Ausfall hatte leider kein Schlüssel dabei um Akku auszubauen also zu Fuss 2 km bergauf.
Also unbedingt immer Schlüssel mitnehmen . Akku raus und wieder eisetzen und alles in Ordnung

Das Firmware Update nächsten Monat soll das Problem beheben. Bis dahin besser nicht den Schlüssel vergessen!

C
Craig.M.B

I had an initial issue with my control unit. After setup and working fine it stopped turning on.No power.
I reached out to Urtopia Service and they responded right away. After some back and forth with emails we scheduled a Zoom meeting. We were able to
troubleshoot the problem and get working. After we got power back we updated the firmware and everything is working well now.
Thanks Urtopia services. Great response and help.