Simply visit one of our authorized repair shops for repairs or maintenance. We’re committed to ensuring that you have a positive experience with our e-bikes.
Accessories


50% Lighter Than Average E-Bikes





Effortless to Carry
Full Carbon (Only 33 lbs)
Literally, an e-bike single-handedly manageable. Just a fraction of the weight compared to peer e-bikes, thanks to a full carbon body of frame, handlebar, seat post, and forks.
Feel the New Shape of Freedom
15kg
Net Weight
100+km
per charge
4levels
pedal assist
2.5hrs
Full Charge
Full
Carbon Fiber
Magnetic
Torque Sensor
Portable
Samsung Battery
TEKTRO Hydraulic
Disc Brakes
Brushless
Hub Motor
Integrated
lighting system

Carbon 1
Urban thrills obtained with elegance
●Gates carbon belt drive
●Cleaner, quieter and smoother
● Relative maintenance free
● Last forever (rated 30.000 km )
Carbon1 is great for commuters because you’ll never get a grease mark on your nice slacks. If you enjoy quiet rides in the morning while enjoying nature and the birds’ singing, you may want to opt for a belt drive.
Media Buzz
Your Satisfaction, Our Priority

Buy Direct, Pay Less
Direct from Manufacturer, Lower Prices

Ride Now, Pay later
Stress-Free Monthly Billing with Klarna

Instant Chat Help
Get Expert Insights on eBike Purchasing and Flawless Experience

Test Rides Available
Make an Informed Decision with a Test Ride
Simply visit one of our authorized repair shops for repairs or maintenance. We’re committed to ensuring that you have a positive experience with our e-bikes.

Lease an Urtopia

Effortless to Carry
Full Carbon (Only 33 lbs)
Literally, an e-bike single-handedly manageable. Just a fraction of the weight compared to peer e-bikes, thanks to a full carbon body of frame, handlebar, seat post, and forks.





















Music All the Way
Bluetooth
Speaker
Treasure Hunt
Turn by Turn
Navigation
Ride for Pride
Keep All Stats
to Share
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Specs


Smart
Smartbar features
Voice control, fingerprint unlock, LED dot-matrix display
Connectivity
eSIM with 4G, Bluetooth & WiFi
IoT sensors
accelerometer, gyroscope & torque
App
iOS & Android
Power
Motor
Customized rear hub, 36 V 250 W (rated), 35 N⋅m
Speed modes
Pedal, Eco, Comfort, Sport, Turbo
Top speed (assisted)
20 mph
Range
25~60 miles
Removable battery
9.8 Ah 352.8 Wh Samsung Li-ion, 2.5-hr quick charge
General
Weight
15 kg minimum
Load-bearing capacity
Max. 240 lbs.
Sizes
Medium, Large (see Size Guide)
Body material
Carbon fiber (frame, fork, handlebar, seatpost)
Brakes
Front & rear dual-piston hydraulic disc
Transmission
Gates Carbon Drive™ CDN™ belt (up to 19,000 miles)
Integrated lights
StVZO headlight; Advanced Rear Early-indication System (ARES)
Wheels
700C (ISO 622 mm BSD), inner rim 19 mm
Tires
Kenda Kwest 700x35C (35 mm / 1.4”) (30~45 mm compatible)
What’s in the Box
Urtopia Carbon one
Front Wheel, Frame, Seatpost, saddle, Pedals
Removable battery
Battery, Charger, Battery key
Frame (accessory) bag
4mm Allen wrench, 15mm combination wrench, front-wheel quick-release device

FAQ

Tutorials

CARE
Size & Fit
✕A. Standover height
800 mmB. Adjustable seat range
60 mmC. Handlebar grips height
1010 mmD. Seat tube length
460 mmE. Wheelbase
1080 mmF. Overall length
1810 mmG. Wheel diameter
690 mmH. Top tube length (effective)
580 mmI. Head tube length
170 mmJ. Headset height
100 mmTechnical Specifications
✕Smart
Smartbar features
Voice control, fingerprint unlock, LED dot-matrix display
Connectivity
eSIM with 4G, Bluetooth & WiFi
IoT sensors
Accelerometer, gyroscope, torque
App
iOS & Android
Power
Motor
Customized rear hub, 36 V 250 W (rated), 35 N⋅m
Speed modes
Pedal, Eco, Comfort, Sport, Turbo
Top speed (assisted)
16 mph (25 km/h)
Range
25~60 miles (40~100 km)
Removable battery
9.8 Ah 352.8 Wh Samsung Li-ion, 2.5-hr quick charge
General
Weight
33 lbs. (15 kg) minimum
Payload Capacity
Max. 240 lbs. (110 kg)
Size
Medium, Large (see Size Guide)
Body material
Carbon fiber (frame, fork, handlebar, seatpost)
Brakes
Front & rear dual-piston hydraulic disc
Transmission
Gates Carbon Drive™ CDN™ belt (up to 30,000 km)
Integrated lights
StVZO headlight; Advanced Rear Early-indication System (ARES)
Wheels
700C (ISO 622 mm BSD), inner rim 19 mm
Tires
Kenda Kwest 700x35C (35 mm / 1.4”) (30~45 mm compatible)
What’s in the Box
Urtopia Carbon one
Front Wheel, Frame, Seatpost, saddle, Pedals
Removable battery
Battery, Charger, Battery key
Frame (accessory) bag
4mm Allen wrench, 15mm combination wrench, front-wheel quick-release device
Urtopia Caring
✕Customer-Centric
2-Year Warranty
All Urtopia bikes are covered under our 2-year Limited Warranty for the owner against all manufacturing defects.
Easy to Claim Process
Contact care@newurtopia.com for warranty claims
14-Day Free Return
Free return of unused products within 14 days of delivery.
Favorable Shipping Fees
Free shipping for defective-on-arrivals, and lower fees for returns/replacements.
Authorised Service Providers
We have over 20 authorized repair shops across major cities in Germany to provide reliable after-sales service for our e-bikes. Our repair partners are experts in their field and have been carefully selected and trained to provide you with quality products and services. Simply visit one of our authorized repair shops for repairs or maintenance. We’re committed to ensuring that you have a positive experience with our e-bikes.

Urtopia Care
Tutorials & FAQs
Our comprehensive online resources include detailed instruction, troubleshooting videos with step-by-step teaching, and FAQ to address your concerns.
Help with my bike
Something not right with your bike? We’ll guide you step by step to resolve the issue.
Talk to Us
Our expert service representatives can effectively identify and solve uncommon issues to ensure your satisfaction.
Video Calls
Connect with our friendly technical team in real-time via Zoom for patient, expert guidance on any issue.