Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Urtopia Chord
Free Fenders, Kickstand,
1-Year eSIM Service Included
€128.00
FREE
Torque

45 NM

Modes X Gears

4 x 8

Adaptive

Torque Sensor

Range

120 Km

Phone App

iOS, Android

Anti-theft

GPS Tracking

Urtopia Chord

Meet the new lightweight city ebike 2023 - the perfect smart electric town bike for urban adventurers. With a range of up to 120km, this ebike is ideal for commuting or leisurely rides around town. With the extra safety and convenience that comes with smart features like anti-theft GPS, onboard navigation and automatic synchronization of ride data, the Chord Ebike is your first step into a new era of cycling. Read more
FREE $157.00
Free Fenders, Kickstand
1-Year eSIM Service Included
€2.299,99
€700 OFF with Easter Sale Code Chord700
Book a Test Ride

Size & Fit

A. Standover height

810 mm

B. Adjustable seat range

100 mm

C. Handlebar grips height

1100-1130 mm

D. Seat tube length

500 mm

E. Wheelbase

1094 mm

F. Overall length

1800 mm

G. Overall length

700 mm

H. Top tube length (effective)

620 mm

I. Head tube length

200 mm

J. Headset height

90-120 mm

Technical Specifications

Smart

Smartbar features

Voice control, fingerprint start, LED dot-matrix display, haptic interaction, bluetooth music, built-in navigation, GPS tracking, OTA upgrade

Connectivity

eSIM with 4G, Bluetooth & WiFi

IoT sensors

Accelerometer, gyroscope, torque

App

iOS & Android

Power

Motor

Customized rear hub, 36 V 250 W, 45 N⋅m

Speed modes

Pedal, Eco, Comfort, Sport, Turbo

Top speed (assisted)

25 km/h

Range

50~120 km

Removable battery

352.8 Wh Samsung Li-ion, 2.5-hr quick charge

General

Weight

21 kg

Load-bearing capacity

130 kg

Size

Chord: 170 cm – 195 cm

Chord X: 160 cm – 185 cm

Body material

6061 aluminum with liquid forging technology.

Brakes

TEKTRO hydraulic disc brakes

Gearing

8-Speed Shimano rear derailleur

Integrated lights

StVZO headlight; rear light

Wheels

700C (ISO 622 mm BSD), inner rim 19 mm

Tires

CST C1720, 700 x 42C with reflective strips

Urtopia Caring

Customer-Centric

2-Year Warranty

All Urtopia bikes are covered under our 2-year Limited Warranty for the owner against all manufacturing defects.

Easy to Claim Process

Contact care@newurtopia.com for warranty claims

14-Day Free Return

Free return of unused products within 14 days of delivery.

Favorable Shipping Fees

Free shipping for defective-on-arrivals, and lower fees for returns/replacements.

Authorised Service Providers

We have over 20 authorized repair shops across major cities in Germany to provide reliable after-sales service for our e-bikes. Our repair partners are experts in their field and have been carefully selected and trained to provide you with quality products and services. Simply visit one of our authorized repair shops for repairs or maintenance. We’re committed to ensuring that you have a positive experience with our e-bikes.

Find stores

Urtopia Care

Tutorials & FAQs

Our comprehensive online resources include detailed instruction, troubleshooting videos with step-by-step teaching, and FAQ to address your concerns.

Help with my bike

Something not right with your bike? We’ll guide you step by step to resolve the issue.

Talk to Us

Our expert service representatives can effectively identify and solve uncommon issues to ensure your satisfaction.

Video Calls

Connect with our friendly technical team in real-time via Zoom for patient, expert guidance on any issue.

Support info

FAQs

Urtopia Chord FAQs
Why Choose Urtopia?
At Urtopia, we are passionate about creating the ultimate riding experience for our customers. Our focus on technology and design sets us apart from other brands, and we pride ourselves on providing exceptional customer service and support.

Our products are unique and innovative, featuring materials like carbon fiber and manufacturing processes like liquid forging that give our bikes a high-tech, futuristic look. When you ride an Urtopia ebike, you’ll be the coolest one in the street.

But we’re not just about looks - our bikes are the smartest ebikes on the market, thanks to our cutting-edge algorithms and control technology. Our bikes are equipped with GPS, torque, speed, gyroscope, etc. All of these sensors work together and under our intelligent algorithms to provide a seamless and intelligent riding experience, with features like theft prevention, bike finding, and user community, as well as smart online repair and maintenance services.

We believe in providing exceptional customer service and support. Our internal aftersales service team includes English and German-speaking customer service representatives and technical support personnel. We strive to respond to user requests within 24 hours, diagnose and develop solutions to problems, and provide personalized and attentive support to our customers.

In the United States and Germany, we work with partners to build aftersales centers, manage spare parts, and provide in-store repairs and maintenance services in over 20 stores in the US and over 30 stores in Germany. Our goal is to provide our customers with the best possible riding experience and to be there for them every step of the way. Choose Urtopia and join us on the ride of a lifetime!
How does our aftersales service work?
At Urtopia, we believe that providing excellent customer service is essential. That’s why we have developed a simple and effective workflow through our CARE program that can help you in many ways.

Using CARE is straightforward and easy. You can submit your requests through any channel, such as email, live chat, or filling out a form on our website. Our experts will contact you within 24 hours and provide you with a range of support and services, through various channels, including email, live chat, phone, and video call. If you need hands-on support, we can guide you to the nearest authorized repair shop for assistance.

To ensure that you stay informed throughout the process, we have an after-sales service tracking system that allows you to check the progress and expected completion time of your case at any time.

We understand that encountering issues with your bike can be frustrating and can disrupt your daily routine. Our CARE program is designed to make your experience with Urtopia as seamless and stress-free as possible. We are committed to providing excellent customer service and support, and we genuinely care about your satisfaction.

In summary, the CARE program is a simple and effective workflow that can help you get the support and services you need quickly and efficiently. We are here to provide you with comprehensive, aware, responsive, and effective (C.A.R.E.) support and ensure that you have a positive experience with Urtopia.
What are the height and weight limits for riders in Chord and Chord X?
The Chord is designed for cyclists with a height range from 170cm - 195cm , the maximal weight bearing is 130kg.

The Chord X is designed for cyclists with a height range from 160cm - 185cm , the maximal weight bearing is 130kg.
What does 6061 aluminum with liquid forging technology mean?
6061 aluminum is a common aluminum alloy that is known for its strength, weldability, and machinability. It is often used in applications where high strength and good corrosion resistance are required, such as in aerospace, automotive, and structural components.

Liquid forging technology, also known as squeeze casting, is a manufacturing process that combines elements of casting and forging. It involves injecting molten metal, in this case, 6061 aluminum, into a preheated die while applying high pressure to the material to solidify it. This process helps to achieve a more uniform and dense structure than traditional casting, and can result in improved mechanical properties, such as higher strength and better fatigue resistance.

Overall, using 6061 aluminum with liquid forging technology can result in high-performance components that are strong, durable, and well-suited for demanding applications.
What accessories are included in the bike box?
Bike Frame,
Front Wheel,
Handlebar,
Smartbar Box ( with integrated StVZO front light),
Sear Post & Saddle,
Removable Battery,
Battery Keys,
Charger,
Pedals,
Taillight,
Assembly Tools,
Kickstand,
Front and Rear Fenders.
Is the handlebar stem adjustable in Chord?
YES, here is the range:90-120 mm
How long does it take to charge the battery? How many miles will it last?
3hours. Based on lab testing, our ebikes are capable of lasting up to 75 miles in perfect conditions on a single charge. Actual results will vary depending on weight, weather, terrain, mode, riding habits and battery care
Here is the laboratory Data.
31~75 miles (50~120 km)
Eco mode: up to 120km/75 miles
Comfort mode: up to 70km/44 miles
Sport mode: up to 50km/31 miles
Free
Shipping
14-Day
Return
2-Year
Warranty
  • Size & Fit
  • Technical Specifications
  • Support & Service
  • FAQs

Pre-order items shipped from May 15-30, 2023

Torque

45 NM

Modes X Gears

4 x 8

Adaptive

Torque Sensor

Range

70 miles

Phone App

iOS, Android

Anti-theft

GPS Tracking

CHORD
No One Knows
It's Electric
Meet the new lightweight city ebike 2023 - the perfect smart electric town bike for urban adventurers. With a range of up to 120km, this ebike is ideal for commuting or leisurely rides around town. With the extra safety and convenience that comes with smart features like anti-theft GPS, onboard navigation and automatic synchronization of ride data, the Chord Ebike is your first step into a new era of cycling.

Highlights

Futuristic Design
Piano-like aesthetics
Learn More
Evolving Intelligence
Smart is the new sexy
Learn More
Why
Inspired by Piano
The piano, with its elegant curves and simple color palette, perfectly embodied the vision we had for Chord. We wanted an ebike that would seamlessly blend into the city landscape, yet still stand out as a stunning work of art. And so, Chord was born.
Who
Perfect Persona
who will be the character for this idea, the croatian pianist Maksim probably the best answer. His musical soul aligned with our product, sparking new inspiration for design. Working with him was like finding a soulmate for our design concept.
How
Liquid Forging
The advanced aluminum alloy casting technique offers 4 main advantages: seamless connected shapes, a wide range of possibilities for design, high product density, and superior strength with casting-like accuracy.
What
Urtopia Chord
Design-wise, the Chord breaks away from traditional e-bike frame designs with its sleek, pure white curves that give the bike an air of simplicity and elegance.
Built-in Navigation
Goodbye phone, no more struggling to navigate with a tiny screen.
Fingerprint Unlock
Provides an efficient and intuitive option for riding without the hassle of carrying a key.