- Price incl. VAT and shipping costs
- Delivery to Germany 3-5 working days
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We have helped users all over the world to retreat their beloved bike.
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Let you explore the unknown safe and free.
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>Size Guide
>Specs
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CARE
Size & Fit
✕A. Standover height
840 mmB. Adjustable seat range
60 mmC. Handlebar grips height
1020 mmD. Seat tube length
500 mmE. Wheelbase
1120 mmF. Overall length
1850 mmG. Wheel diameter
690 mmH. Top tube length (effective)
610 mmI. Head tube length
180 mmJ. Headset height
100 mmTechnical Specifications
✕Smart Functions
Smartbar features
Voice control, fingerprint unlock, LED dot-matrix display
Connectivity
Connect Service with 4G, Bluetooth & WiFi
IoT sensors
Accelerometer, gyroscope, torque
App
iOS & Android
Connect Service
1 year included*
Power
Motor
Carbon 1: 36V 250W(rated), 35 N.m
Carbon 1s: 36V 250W(rated), 45 N.m
Speed modes
Pedal, Eco, Comfort, Sport, Turbo
Top speed (assisted)
16 mph (25 km/h)
Range
40~100 km
Removable battery
9.8 Ah 352.8 Wh Samsung Li-ion, 2.5-hr quick charge
General
Weight
Carbon 1: 15 kg
Carbon 1s: 15.8 kg
Payload Capacity
Max. 110 kg
Size
One Size (see Size Guide)
Body material
Carbon fiber (frame, fork, handlebar, seatpost)
Brakes
Front and rear dual-piston hydraulic disc brakes
Gearing
Carbon 1: Gates Carbon Drive™ CDN™ belt(up to 30,000km)
Carbon 1s: Shimano 7-Speed Rear Drivetrain with ALIVIO Rear Derailleur
Integrated lights
StVZO headlight; Advanced Rear Early-indication System (ARES)
Wheels
700C (ISO 622 mm BSD), inner rim 19 mm
Tires
Kenda Kwest 700x35C (35 mm / 1.4”) (30~45 mm compatible)
What’s in the Box
Urtopia Carbon one
Front Wheel, Frame, Seatpost, saddle, Pedals
Removable battery
Battery, Charger, Battery key
Frame (accessory) bag
4mm Allen wrench, 15mm combination wrench, front-wheel quick-release device
*This service will be automatically activated once the bike is activated and bound to your account. We provide free access in the first year, with the following terms to be renewed by subscription to this service. A code will be sent to your email which can be used to renew the service in our App.
Urtopia Caring
✕Customer-Centric
2-Year Warranty
All Urtopia bikes are covered under our 2-year Limited Warranty for the owner against all manufacturing defects.
Easy to Claim Process
Contact care@newurtopia.com for warranty claims
14-Day Free Return
Free return of unused products within 14 days of delivery.
Favorable Shipping Fees
Free shipping for defective-on-arrivals, and lower fees for returns/replacements.
Authorised Service Providers
We have over 150 authorized repair shops across major cities in Germany to provide reliable after-sales service for our e-bikes. Our repair partners are experts in their field and have been carefully selected and trained to provide you with quality products and services. Simply visit one of our authorized repair shops for repairs or maintenance. We’re committed to ensuring that you have a positive experience with our e-bikes.
Urtopia Care
Tutorials & FAQs
Our comprehensive online resources include detailed instruction, troubleshooting videos with step-by-step teaching, and FAQ to address your concerns.
Help with my bike
Something not right with your bike? We’ll guide you step by step to resolve the issue.
Talk to Us
Our expert service representatives can effectively identify and solve uncommon issues to ensure your satisfaction.
Video Calls
Connect with our friendly technical team in real-time via Zoom for patient, expert guidance on any issue.